Why SaaS is the best business model

With a streamlined sales process, more effective operations, high multiples, and few overheads, Software as a Service (SaaS) has proved to be the best business model today. So, a SaaS application could be the best place to start if you’re looking for a simple and effective way to invest. But why is SaaS such a promising investment? This article explains why SaaS is the best business model.

What is SaaS?

Software as a Service is the use of applications over the internet as a service. This means that you don’t have to install and maintain the software on your device–instead, you access it through the internet.

The SaaS concept has become very popular today because it allows users to enjoy the services offered by applications without the hassle of managing the software and hardware. Also referred to as web-based software, hosted software, or on-demand software, a SaaS application runs on the SaaS provider’s servers. A good example of a SaaS business model is a bank. It protects the privacy of its customers while offering reliable and safe services on a large scale.

Bank customers use the same technology and systems to access their accounts and carry out financial transactions without the fear of someone accessing their accounts and personal details without their permission. This is the entire idea of creating SaaS applications for business purposes.

As the owner of the SaaS application, you’ll manage access to it, including its performance, accessibility, and security. You’re also responsible for your app’s reliability and ease of use. Therefore, you have to create the best SaaS UI design for your applications and follow the right SaaS app design principles.

SaaS business model
SaaS business model

Advantages of SaaS business model

There are many reasons why SaaS is currently the most promising business model, including:

Better scalability

It’s very easy for you and your customers to grow with the SaaS structure because all resources are stored in the cloud, making it easy for you to add new users from anywhere around the globe. It also makes it convenient for you to process information about your customers because you do it in real time.

Recurrent revenue

Traditional business models count on one-time transactions to earn revenue, while a SaaS business model provides recurring revenue through monthly and annual subscriptions. This keeps your revenues flowing, allowing your business to grow.

It also allows your customers to renew and upgrade their subscriptions according to their varying needs. In the traditional business model, customers are stuck with obsolete purchases that they’ve to discard or resell when their needs change.

Easy to adjust and modify

SaaS business isn’t as limiting as the traditional business model. You can easily update, adjust, or modify your app anytime. Furthermore, these changes can be done without developing the app from scratch.

Because SaaS is quite receptive to the desires and expectations of your customers, updating your app regularly isn’t a challenge. In addition, such upgrades are more affordable than on-site software updates with clients.

More promising

With your SaaS business, you can create various products for different clients, including emerging markets, niche markets, and well-established industries. This creates more business opportunities for you–you just have to come up with tiered pricing to match different ticket sizes.

Better customer retention

Because SaaS products are used continuously, you’ll enjoy better customer retention because your customers have to renew their subscriptions. You just need an effective strategy for customer retention.

The success or failure of your SaaS business begins and ends with the kind of user experience (UX) and user interface (UI) you create for your apps. This is why it’s important to hire a qualified and experienced software designer to design your SaaS apps. Such an expert will create the best designs for your apps because they understand all the latest B2B SaaS design trends.

Fortunately, there are many reputable SaaS UI/UX design experts and agencies that you can hire for your SaaS application design projects. With an agency like Merge Development, you’ll get the best designs for your application thus giving your customers the best user experience.

Serhii Hyliuk

Head of Growth and Customer Success

I'm interested in design, new tech, fashion, exploring new places and languages. My mission is to make our clients happy.

I'm interested in design, new tech, fashion, exploring new places and languages. My mission is to make our clients happy.


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