Product UX discovery to prepare for design the smart way

Collect product insights from every corner with Product UX Discovery

Product UX Discovery at Merge focuses on optimizing agile solution ideation and release, treating each solution as a hypothesis within the framework of Scrum. We emphasize design thinking, avoid over-asserting certainty, and align our efforts with client business objectives through rigorous testing and efficient workflows, ensuring a streamlined path to market and success.

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Why we perform UX discovery

We have discovered that investing our time and effort into the product UX discovery saves us a lot of heartache and our clients a lot of money by minimizing the number of later issues. Performing product discovery helps us collect as much information as possible about our clients and their existing products from various angles and sources. The studies of the competition and the audience add another layer of certainty to what we have to accomplish next.

Individual product discovery components

Our approach to your Product UX Discovery is distinctly characterized by its full individualization — there's no one-size-fits-all approach here. We offer a customized toolkit, carefully shaped to match your product specific needs and preferences, ensuring a tailored and effective experience that sets the stage for successful outcomes.

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Product UX Discovery Kit

Methods and guidance on how to perform a successful product UX discovery to ensure a thought-out and user-centered design.

UX audit

Stakeholder workshops

Competitor analysis

PM system

Product UX Discovery Kit

1

Onboarding

We facilitate a seamless introduction and integration of users into our project or product development process.

2

UX research

We conduct a thorough analysis of competitors and evaluate the user experience to inform design decisions and strategies.

3

Scope prioritization

We identify and rank project requirements based on importance and impact to align with business objectives.

4

Scrum set-up

We implement the Scrum framework to organize and manage the development process in an agile and efficient manner.

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Product UX discovery deliverables

The key deliverables are:

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    Customer journey map
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    Detailed user flows
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    Phased project roadmap
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    Features list
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    Prioritized requirements
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Why choose Merge for your Product UX Discovery?

Individual UX discovery strategy

Individual UX discovery strategy

Our approach involves devising tailored UX discovery strategies that align with your unique product goals and user expectations.

Team UX expertise and proficiency

Team UX expertise and proficiency

Having worked with startups with more than $100 million in funding, we bring the same quality to the UX design for startups just starting out.

100% understanding of your product

100% understanding of your product

We take the time to understand your product, your field, your goals, and what you want your company to achieve.

Proactive and forward-thinking approach

Proactive and forward-thinking approach

Beyond just redesigning, we proactively recommend cutting-edge enhancements that can improve your product's value and business impact.

Maintaining open communication

Maintaining open communication

We keep you informed about the process so you always have a clear understanding of what is going on at the given time.

Accountability and innovation approach

Accountability and innovation approach

We're committed to your product, and suggest innovative improvements that can enhance it and contribute to your business.

Our product UX discovery experience

Experience speaks louder than words. Come take a look at our previous Product UX Discovery cases at Merge.

Coinledger

CoinLedger had an old application that users found hard to use. To make it better, our Merge team started a process called Product UX Discovery. We looked closely at how the app worked, how people used it, and how it looked. We made a detailed plan of changes based on what we found. This plan guided our redesign of the app, making it easier and more enjoyable for users.

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Alta

Incorporating a Product UX Discovery process, we meticulously analyzed Alta's previous website, pinpointing its strengths and flaws, with a particular emphasis on UX. We closely studied their business model, evaluated how competitors presented themselves online, and leveraged these insights to inform and create a clearer and more intuitive website layout.

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RelayPay

We conducted Product UX Discovery to address the intricate dynamics of cryptocurrency integration within traditional finance at RelayPay. Discovery helped us identify what was needed to revamp their platform. Our efforts resulted in a polished, intuitive user experience, striking a delicate balance between conventional and digital finance.

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What our clients say

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Read Clutch review

“The speed and the quality of work were truly noteworthy. From the initial consultation to the final delivery, their work was efficient and effective in creating a product that matched our needs.

Caroline Ohrn, CPO at WeFight

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Read Clutch review

“The Merge Development team is very good at what they do. It’s why we’ve continued to use their services even after a year. We plan to work with them for the rest of our businesss life.

David Kemmerer, CEO & Co-Founder at CoinLedger

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Read Clutch review

“We found their expertise in the fintech industry and delivery with a focus on business objectives quite impressive. And, of course, the team excels in both design and development.”

Denys Volokh, CTO at Noviscient

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Product UX Discovery Kit

Methods and guidance on how to perform a successful product UX discovery to ensure a thought-out and user-centered design.

UX audit

Stakeholder workshops

Competitor analysis

PM system

Product UX Discovery Kit

(FAQ) You might be wondering:

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Design for SaaS & Fintech

Why choose Merge for your product design:

Building world-class product interfaces

Partnership & collaboration culture

Your conversions & growth is our main focus

Reliable delivery built on experience