(FAQ) You might be wondering:

• What is SaaS?

  Software as a Service, or SaaS, is an application delivery model that delivers software to users over the Internet. The product is typically accessed via a web browser and hosted on servers owned by the vendor who provides the solution product page. A common example of this type of SaaS software would be Hotjar. Hotjar is accessed through an internet browser page and runs on Hotjar's own servers in their data center. Users are not required to download and install any software to access and use Hotjar software, just like other SaaS products such as Typeform or Salesforce. SaaS websites and products rely heavily on good UX design to retain customers and maintain product profitability. The SaaS market is growing fast, and it is an important part of the future of software. The majority of the applications businesses are using today are SaaS-based. So building a SaaS product now and jumping on product design trends would be the right choice for your business.

• How much experience in SaaS UX design do you have?

  We call SaaS product design one of our content and design specializations. And we have the experience needed to design and develop SaaS products that will be user-centered and aesthetically pleasing. We also always keep in mind our client's business objectives and goals when designing a product, so we design SaaS products that will be engaging (what is essential in the SaaS field) and ones your users will really enjoy using. You should check our SaaS case studies if you haven't already done so. There, you'll see a selection of the products we've designed over the years. We design everything from a common Saas product to a product landing page that will add value for your users.

• How do you design a SaaS product?

  Many factors go into designing a SaaS product. A well-designed user interface (UI) and user experience (UX) can often be the key difference between success and failure for a design product. At Merge, due to our broad experience and expertise in SaaS design best practices, we know what makes a successful SaaS product and how to design them to maximize success. Our designers bring together years of experience to ensure a smooth software UX that encourages customers to keep using your product. We'll work with you to create a top-notch SaaS product that will meet all of your and your future customers' needs. An onboarding experience engages users with your product and is an important part of your marketing strategy. Our design management team can also help you create a custom onboarding process that engages your users.

• I need an MVP. Can you create one for me?

  We want to point out that building an MVP (minimum viable product) first is the right approach to SaaS product creation. Instead of starting with the most desired design features, you start with what's necessary to test your SaaS concept and ensure that the design will work. This way, you'll know if your product idea has any potential before investing too much time and money into it. And yes, a designer can create an MVP for you. Once inspiration strikes, reach out and we will be there to help you turn your design into a reality.

• How long does it take, and how much does it cost?

  The answer to this question may sound banal, one you have probably heard many times before, but it is really so - the time frames and the cost of the design job vary, and they depend on numerous factors, so it can't be answered universally for all SaaS products. Prices and development times vary based on factors such as the complexity of a product's UI, the external resources the app will need, and how many users you anticipate serving with the app or site page. What we can tell you (and what our clients usually tell us) is that we design and develop fast and at a reasonable cost. Just book a call with us, tell us about your business, the SaaS product you want us to design or develop, or both, and we'll give you a free estimate of the time and the cost of the project individually.

• Will any parts of the project be outsourced?

  At Merge, we have all the resources needed to design and develop your SaaS product. Our designers are not just good. They are great and have relevant expertise and experience in various product markets. They know SaaS design subtleties, which are important in the design process. And if you want, for example, to have a motion design or illustrations in your SaaS product, our design team can also provide them without outsourcing. The same goes for developing your product - so you can be sure that none of the project steps will be outsourced to other design teams.

• Does SaaS require coding?

  The answer is not necessarily. You don’t need to have coding skills to build a SaaS startup or product design. There are many ways you can approach building a SaaS company that does not require any coding skills whatsoever. You might need to be technologically savvy and understand the basics of how the software works for your product. And then you hire someone who knows how to code your SaaS product, that’s it. You just need a great design idea, and our team of developers will build a great SaaS product from it.