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FAQ

Yes. We start by handpicking a shortlist of designers who make sense for your business. Then you jump on a call with them. If it's not a fit, we bring in someone else. Most of the time, in our experience, it clicks from the first conversation.

That happens — and it's fine. Our UX design packages are built for real startup pacing. Use hours when you need them, and downgrade when you don't.

You get revisions until you're satisfied. We don't close a sprint until the outcome meets the standard we agreed on.

Hiring takes months. Onboarding takes more. Then there's training, management, and the legal overhead on top. Our UX services pricing covers a full team — design, QA, project management — typically for less than the cost of one mid-level hire. And you can scale up or stop whenever it makes sense.

Freelancers are a gamble on quality and reliability. Every designer at Merge went through a careful selection process. You get consistent output and smooth delivery — not one person juggling three other clients at the same time.

Sort of. If the work doesn't meet the standard we agreed on, you pay 50%. We'd rather prove the value than ask you to just trust us.

A mid-level UX designer in the US costs $80–130k/year in salary alone — before benefits, recruiting, or onboarding. Our UX services pricing starts at $3,200/month and includes a team, not just one person. Most startups that run the math don't go back.