Human-centric UI/UX design services company

UI/UX design services focused on people

We believe design drives business value. That's why our approach goes beyond aesthetics. We focus on creating user experiences that seamlessly support your business goals. Partner with us, and you can finally focus on growing and nurturing your business, knowing the experience of your users will be seamless. Share your vision, and we can take it from here.

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Designing a research-driven user experience

It’s not enough for a product to just be beautifully designed. Your customers expect clarity, efficiency, and a sense that their time is valued. Most companies face a tipping point where their digital product either evolves into something people genuinely want to use or dissolves into a costly mistake. When you notice high drop-off rates, it’s time to seek help. Invest in a user-first approach, and let every click, swipe, and scroll support your business goals.

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What you can get when working with Merge

We offer a wide range of design services to meet the diverse needs of various companies:

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    UI/UX design
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    Mobile app design
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    UX research and/or audit
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    Design systems
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    Style guides
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    Usability testing

1

Discovery

We listen, engage stakeholders, review existing user flows, and conduct UX audits if needed. We identify user pain points and priorities upfront to secure an informed foundation.

2

Concept

With the groundwork laid, we propose a visual direction. We refine the UI and the design system to meet world-class standards and focus on establishing a cohesive look and feel.

3

Design

We create all user flows with a focus on UX. Our goal is to ensure pixel-perfect precision in our designs and make each interaction feel natural, seamless, and meaningful to end users.

4

Validation

Before finalizing, we test, measure, and validate. We work to make sure that all the design outputs cater to the needs of both the business and end-users.

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Who can benefit from our UI/UX design services?

A thoughtful design foundation can save valuable time and resources for new ventures. Use our UI/UX services to validate concepts, refine product-market fit, and present a polished experience that wins over investors and early adopters.

Businesses facing scaling challenges often find that an improved user experience helps retain existing customers and attract new ones. Reveal new opportunities for engagement and profitability with our UX/UI design.

Large organizations often manage intricate systems with multiple stakeholder groups. Our UX/UI services will help ease internal processes and boost customer satisfaction across many digital touchpoints.
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Why choose Merge?

Design expertise

Design expertise

We have a rich background in turning product ideas into user-friendly designs that work. Our experience across multiple industries helps ensure flexibility and depth in our approach.

Business goals in mind

Business goals in mind

We prioritize results that are actionable and directly beneficial to your business. Connecting the dots between user needs and tangible business results helps drive measurable impact.

Agile workflow

Agile workflow

We partner with engineers and stakeholders for accurate and efficient design. It helps us maintain a streamlined process that meets deadlines and upholds quality.

Adjust the team of the fly

Adjust the team of the fly

Needs change, and we’re ready. We offer a blend of adaptability and optimized skill utilization to guarantee a seamless flow of productivity.

User testing

User testing

We ensure the best user experience from the start through user testing, deep-use research, and analysis. We also prioritize aesthetic longevity and usability over fleeting trends.

Consistent updates

Consistent updates

Prioritizing transparency and alignment, we keep you looped in at every stage, so you can feel confident about your product’s trajectory.

Our UI/UX expertise

At Merge, we've worked on various digital projects in various industries that highlight our branding expertise. Here are some of the best examples from our portfolio.

Salon Tonight

Salon Tonight is a beauty booking platform that connects users with local services. Their website needed a fresh look and better functionality to improve UX and increase conversions. We provided UX/UI design, restructuring the site, crafting a new visual style, and making it mobile-friendly. As a result, the platform’s navigation, aesthetics, and overall usability vastly improved.

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Versus Trade

Versus Trade is a broker with a versus model aimed at Gen Z across Asia and MENA. The project focused on readable dashboards and straightforward funding, while keeping dense reporting usable in LTR and Arabic RTL. We delivered UX/UI - wireframes, states, components, and locale-aware microcopy. Sign-up moved faster, widgets were easier to scan, and payouts took fewer steps.

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MO

MO is a Shopify app that turns store navigation into Stories-style sliders. We designed a minimalist UI that adapts to any theme and is easy for non-technical users to set up. We delivered a UX audit, Polaris-aligned components, no-code onboarding with real-time preview, and Design QA. Post-launch, conversion reached 1.61% and 2.23%, and setup time fell under three minutes.

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Oleria Copilot

Our client wanted us to design a new AI chatbot as their website's smart assistant. We studied UI trends for AI and added a signature colour + gradient that blends nicely with their existing palette. We also designed a butterfly-wing logo, animated in smooth 2-D, to tie it to the parent brand.

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Owkin

Owkin applies AI to personalize care and speed trials. We did a UX/UI design of a no-code tool so biologists can ask in natural language and review transparent reasoning. Services included discovery, competitor analysis, UX flows, and a scalable Figma system. As a result, they got an approachable platform that reduces coding and keeps focus on hypothesis testing with clear visuals.

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Mural

Mural gives distributed teams a shared canvas enhanced by AI. For one of their previous projects, our Merge team’s assignment was to design the UI and UX for a VR collaboration experience. We mapped spatial flows, designed wrist menus and shared panels, set proximity rules, and documented dynamic states for Unity.

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Agentless

Agentless is a SaaS platform that helps U.S. buyers complete home purchases without agents. The project was to design an AI-assisted platform that simplifies property research and required paperwork. We led UX discovery, produced wireframes and user flows, built a design system, and delivered the full UI. The result is a clear buying path with state-specific document tools and concise inspection summaries.

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Test Ettir

Test Ettir provides at-home health tests for Turkey, bringing diagnostics closer to users. The project was to launch an investor-ready website. We led UX/UI design, which included information architecture, page flows, visual identity, and component-level layouts, then built the page on a theme. The result is a fast site that supported investor pitches and feedback.

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vVv

VvV is a cutting-edge Web3 launchpad where crypto users can stake tokens and earn yields. They needed a platform that was both sleek and easy for their savvy audience to use. Our work involved UX/UI design, where we built the platform's user flows, modern UI, and added smooth animations. The final product gained more user engagement and a design built for future growth.

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Oleria

Oleria, a cybersecurity company, came to us needing a website to communicate their complex services and attract clients. Our team provided the full UX/UI experience, from discovery to design and Webflow development, focusing on user experience and sleek animations. The result was a high-performing website that significantly boosted user engagement.

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What our clients say

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“Overall, it’s been a great experience. The team’s been super responsive. The speed of implementing the designs in Figma and the speed of responding to our feedback and implementing changes were really good. Pleased with the amount that we got done.

Winston Chenery, Senior Director of Marketing at Everyday Speech

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1/3

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“Natural, easy, and partnership. Those are the three words that come to mind. You guys have been an extension of our team. You blend your expertise of actual technical design with my brand design and vision.”

Fady Hamatmeh, CEO at Clockwork

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1/3

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Read Clutch review

“The Merge Development team is very good at what they do. It’s why we’ve continued to use their services even after a year. We plan to work with them for the rest of our businesss life.

David Kemmerer, CEO & Co-Founder at CoinLedger

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1/3

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FAQ (Frequently Asked Questions)

Professional UI/UX design services help design digital products and services with an emphasis on usability and customer experience. UI services are hardwired to make software, applications, devices, digital appliances, or websites visually appealing and improve customer satisfaction. Turning to UI/UX design services is a must for any professional company with digital solutions that treats its customers with respect. Moreover, UI/UX can bring that needed oomph to your business. The industry is full of look-alikes. Make sure your product stands out by working with a user experience agency that understands your customers' needs.

Usually, people don’t really complement UI/UX design unless they're also in the design field. When it’s right, UX design just works. Only when there’s something wrong with the UX design will people start to notice even the slightest inconveniences. And then it straight away distracts your existing and potential customers from your product or app. Then they only remember the bad experience. That’s why it’s crucial to include UI/UX when creating an application or a digital website. You show users your professionalism and willingness to go the extra mile to make them happy. And your product only wins from it as it becomes the main star of your business. Additionally, UI and UX make your product or app more intuitive so more people can use it.

The “UX” stands for “user experience,” while the “UI” stands for “user interface” and is a subset of UX. They are inseparable, but while their main goal is the same—to make the experience of using your product as seamless as possible—they use slightly different approaches. Overall, UX provides structure and puts people first while doing it. UX designers build a so-called foundation and functionality for the future project’s design, and to do that, they first gather knowledge by researching their target customers. UI, on the other hand, is all about the details. UI designers take the prototype and add layers made with essential elements - buttons, texts, animations, lists, menus, interactive components, icons, bars, etc. UI design experts choose colors that best represent your company’s brand. The final step of UI is to make sure everything is responsive.

We primarily calculate the project's cost by your product’s complexity and the number of customizations and modifications needed for your mobile app design. The total work done on the project is measured by specific business tangibles previously discussed and agreed on with the client. Each stage, from research to the final UI tweaks, will have its own deliverables, and based on your unique requirements, we estimate the prices for each of them. The overall cost will also depend on the designer’s rate, the team’s composition (meaning the more specialists we need to involve, the higher the price would be), the team’s location, and the technology involved in creating the user content. Not to mention the scope of the work. For example, design from scratch will obviously be more expensive than a redesign solution. We can say that, on average, the design can cost from $5,000 to $100,000 and more.

While there isn’t a universal standard for design processes, nearly all of them, especially UI/UX design, follow the most logical outline and course of action to ensure commendable quality of work. We are no exception. The first step is to explore through discovery and planning. We introduce the project to the whole team, define goals, and talk to the stakeholders to try to draw out as many details as possible. Then, we create the initial work plan. After that comes the research stage, where we use different research tactics to study the users and change our tactics according to our findings. We test the early mockups, make more changes, and move to the conceptual and then detailed design solution. That includes information architecture, low-fidelity wireframes, UI design, and then finally, high-fidelity interactive prototypes and design systems. At last, comes deployment, where usability testing takes place, then front-end, QA, and then your project comes to life. All that we mention above is oversimplified and is meant to give you a clearer understanding of the process without delving too deeply into how UX design works.

The main types of standard and user research we do are the following: • Stakeholder interviews • Online or in-person user interviews and surveys (questionnaires, focus groups, ethnographic studies, etc.) • Business, market, and competitor analysis • UX audit if we’re doing the redesign • Quantitative research based on open-source statistics • Quantitative research - A/B testing, analytics, card sorting, tree testing, eye-tracking, etc. • Usability testing

As we’ve established in previous questions, every element that influences the project’s cost can also directly affect the timeline for creating a UX design. The main factors remain the project’s scope and complexity (for example, making an enterprise-level product from scratch is a lengthy process), the platform, the technology stack, and the number of iterations. From the client’s side, the project's duration may be influenced by budget and feedback throughout the said project. Typically, a UI/UX design process can last a minimum of 1 month for something simpler and up to 6 months for average-sized projects. Large enterprise-grade solutions can require up to one year of work by a design services company.

More than eight years ago, Charlie Claxton, the head of UX at Amazon, stated that each dollar invested in user experience brings up to 100 dollars in return. Most importantly, by adding great UX and UI to your business, you can also get the following perks: • You can increase your sales significantly thanks to more simplified and intuitive navigation and user flows for searching and purchasing products. • The creation of better customer engagement and loyalty boost due to more pleasant interactions with your products and services. • Brand differentiation—if people don’t remember your product after a first visit, they will likely never return to it again. Excellent user experience and design almost guarantee that customers will remember your brand. • You’ll decrease the churn rate (that usually happens after bad experiences), which is the measure of how many people stop using your product after a specific time period.

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