Digital product design services for software teams
Connect the roles, states, and flows before you build
As a digital product design agency, Merge maps how different roles move through a product and defines what the interface needs to show along the way. See published work on trading platforms, property-buying products, and an immersive VR workspace.
Start Product Design with what your team already knows
Work on a new product can begin once the problem and audience are understood, even if the experience still needs direction. One defined feature keeps the scope focused without reopening the entire product. For an existing workflow or product area, the scope can target what needs to change while preserving what already works. If the problem, audience, or priorities remain unresolved, begin with Product UX Discovery; if several journeys or the visual language need reconsideration, choose Product Redesign.
What our product design services can include
User research
Prototyping
UX design
UI design
Design handoff
How product design moves from evidence to approval
The four stages adapt to the agreed scope, including the product area, platform coverage, and number of review rounds defined for the engagement.
Design handoff for your developers
Why choose Merge for your product design?
Our product design experience
Explore our product design projects, including trading interfaces and virtual workspaces, to see what each product needed and the design work we contributed.
What our clients say
“You're really good at listening to what it is that we're looking for and then matching us with a really great designer.”
Shah Turner
Co-Founder of HeyLady!
“Natural, easy, and partnership. Those are the three words that come to mind. You guys have been an extension of our team. You blend your expertise of actual technical design with my brand design and vision.”
Fady Hawatmeh
CEO at Clockwork
“The Merge Development team is very good at what they do. It’s why we’ve continued to use their services even after a year. We plan to work with them for the rest of our business’s life.”
David Kemmerer
CEO & Co-Founder at CoinLedger
Video testimonial from Shah Turner
Product design FAQs
If the product's user flows and interface still need to be defined, discuss a broader design engagement. If you already know the flow or interface that needs work, scope that task. Product design and UI/UX overlap, so define the scope instead of choosing by label alone. Merge's digital product design services can cover end-to-end design through approved designs and developer handoff. Development is separate, whether your engineers or Merge build it.
Research, usability testing, and a full design system can be included when they are part of the agreed scope. For research or testing, identify what you need to learn and which assumptions need checking. For a design system, define the components, usage guidance, and documentation your team expects. The baseline is the approved design in editable Figma, with the components and styles created for the agreed work. Those project components alone are not a full design system.
Share your current product or design files, any research or user feedback, and the business goal behind the work. Include known technical constraints and brand guidelines if you have them. Identify any product or file access needed for the agreed work and the contact who can arrange it. A startup without a live product can begin by describing its intended users and the problem it wants to solve. These materials help us define the starting point, including what can inform the design and which questions still need work.
We estimate the timeline from the flows, screens, and states required, the platforms or screen sizes covered, and any research or testing in scope. Onboarding, access, review rounds, and the time your team needs for feedback and approvals also affect the schedule. For one standalone UI/UX engagement on an existing platform, we planned four weeks for the initial scope. After the first milestone, we agreed with the client to extend the work; the engagement lasted about eleven weeks in total.
Your team reviews logic and flows first, then the visual direction and key screens, and finally the full agreed design. We recommend one client decision-maker who gathers stakeholder input and confirms approvals in writing. Leave feedback in Figma or the agreed project channel. Review rounds and feedback windows should be agreed in the statement of work, with time for stakeholders to review before that person returns a consolidated response.
We distinguish feedback on the agreed design from requests that add or change the work. Refining a screen within an agreed review round is different from adding a user flow, platform, or breakpoint. A change to an approved direction may also need a scope discussion. We assess the impact with you, and any change to the budget or timeline needs your separate written approval before that work proceeds.
Yes. Your team can handle implementation, and your engineers can join design discussions to raise constraints or consider simpler options. We take technical feasibility into account during design. A formal review of architecture, APIs, or implementation estimates is separate work that we can scope with you if your project needs it. Design QA during the build can also be scoped, so we can compare the implementation with the approved design and discuss discrepancies with your team.
