Simplify user onboarding experience with our design services

User onboarding design services that make your user's first steps memorable and easy

A user's journey with your product starts long before they're a loyal customer; it begins with onboarding. Merge specializes in designing that vital first interaction, guiding users to seamlessly engage and find your product’s value. When onboarding is done right, it's the first step towards creating lasting user relationships.

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Why focus on user onboarding design?

Why focus on user onboarding design?

First impressions matter. Especially in customer acquisition optimization. Onboarding is a key piece for B2B SaaS and Fintech products, guiding customers to quickly understand and love what you offer. And as your product evolves, our onboarding adapts, always keeping things simple and user-focused.

Benefits of effective user onboarding

Here's what your business stands to gain:

  • Enhanced user retention. A streamlined onboarding process keeps users engaged longer.
  • Improved customer satisfaction. A smooth start sets the tone and ensures more satisfied customers.
  • Increased scalability potential. Clear onboarding helps users adapt as your product evolves, increasing its use.

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Product UX Discovery Kit

Methods and guidance on how to perform a successful product UX discovery to ensure a thought-out and user-centered design.

UX audit

Competitor analysis

Stakeholder workshops

PM system

Product UX Discovery Kit

What you can get

We bring a comprehensive suite of user onboarding design services to keep your users engaged and ensure they see value quickly. You can expect:

Our approach

When you're just starting out, the biggest challenge is time. Merge streamlines this early stage by understanding your idea deeply and aligning it with market realities.

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Discovery. We engage with key stakeholders, define the user flow, and, when needed, audit the existing one, ensuring a seamless onboarding foundation.

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Wireframing. We craft quick, low-fidelity mockups detailing the logic and placement of elements, all while enhancing your UX at every step.

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High-fidelity mockups. At this phase, our team works with an atomic design system, focusing on small, precise components for sharper design precision.

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Continuous improvement. We finalize with design documentation, supply artifacts for the dev team, and participate in design validation and testing.

Who can benefit from our user onboarding design services?

Startups seeking a solid market entry or mature companies aiming to optimize and expand will find user onboarding essential. If your goal is to make every user seamlessly integrated and even hooked to your product, our design services can make that happen. Merge ensures you're fully equipped to offer the best user experience. Our onboarding design will focus only on the necessary steps, keeping things clear even as your product grows.

Why choose Merge for user onboarding design?

Industry knowledge

Industry knowledge

We've crafted numerous successful B2C SaaS and Fintech user onboarding designs tailored for retention and value.

Rigorous testing

Rigorous testing

Through user testing, validation, and analysis, we ensure the best user experience from the start.

Optimized conversion

Optimized conversion

We view user onboarding as a vital part of the acquisition funnel, emphasizing early-stage testing and conversion optimization.

Fresh perspective

Fresh perspective

Our team brings a fresh, innovative approach to every project, ensuring unique and effective onboarding designs.

Product design expertise

Product design expertise

We have profound product design knowledge and expertise, ensuring your product's design is second to none.

Transparent management

Transparent management

With smooth management, open communication, and a dedicated product design lead, we guarantee timely and top-notch delivery for your project.

Our user onboarding design experience

The proof is in the portfolio. Come take a look at our previous user onboarding design cases at Merge.

CoinLedger

CoinLedger

CoinLedger, a leading cryptocurrency tax software, revamped its onboarding with Merge's expertise. Streamlining user flows and crafting over 400 mockups, we fostered an intuitive, visually appealing experience for seamless tax calculations.

Invisibly

For Invisibly, we designed a dual-audience onboarding. Through custom, sequenced messages, both B2B and B2C users grasp their data control capabilities. Each step assures users of their data's value, fostering immediate empowerment and trust.

Foodji

Foodji's onboarding prioritizes seamless dining experiences. Users effortlessly navigate from table reservations to food deliveries. With clear, engaging messages at each step, they're introduced to the app's comprehensive features, ensuring a hunger for more than just food.

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Product UX Discovery Kit

Methods and guidance on how to perform a successful product UX discovery to ensure a thought-out and user-centered design.

UX audit

Competitor analysis

Stakeholder workshops

PM system

Product UX Discovery Kit

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Trusted by more than 70 companies

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Charlie Karaboga, CEO & Co-Founder Block Earner

“We find their approach to working processes, design, and development very satisfying and that usually only top agencies can provide.”

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Fariza Mohamedsha, Product Manager at Bureau

“We’ve been most impressed with Merge Development’s ability to work independently and capture our requirements swiftly.

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David Kemmerer, Co-founder and CEO at CoinLedger

”The Merge Development team is very good at what they do. It’s why we’ve continued to use their services even after a year. We plan to work with them for the rest of our business’s life.”

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Laura Vestal, Head of Marketing at Invisibly

”Merge Development quickly became an extension of our internal team — they were exactly what we needed as a startup.”

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Caroline Ohrn, CPO at WeFight

”The speed and the quality of work were truly noteworthy. From the initial consultation to the final delivery, their work was efficient and effective in creating a product that matched our needs.”

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