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Our 15 favorite AI tools for business

We have handpicked a selection of 15 remarkable AI tools and out-of-the-box solutions to make your company level up. Let's explore!

31 May, 2023
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Welcome back to our thrilling AI journey. This time, we’ll help you choose AI solutions tailored to your specific business needs. We have handpicked a selection of 15 remarkable AI tools and out-of-the-box solutions to make your company level up.

Say goodbye to mundane customer support interactions or power up your sales process with AI-infused CRM tools that'll transform your team into deal-closing machines. Let's not forget also the marketing automation tools that'll sprinkle some magic dust on your campaigns.

But wait, there's more! We'll also dive into image-generation AI tools that'll make your visual content pop like never before. Get ready to create visuals that'll make Picasso jealous. And if you're ready to automate your business processes, this AI development agency got you covered.


Pavel Tseluyko


CEO and Founder at Merge

In the near future, AI will possess the remarkable ability to produce written text and generate visuals surpassing human capabilities. Additionally, it will offer an API for seamless automated interaction.
I believe that we are on the cusp of entering an era where content creation becomes largely autogenerative. As a result, this paradigm shift will inevitably bring about profound changes in the values and priorities associated with our work.

AI customer support tools

How about some support tools that can handle customer queries with ease? From streamlining support interactions to providing personalized assistance, these AI-powered tools are transforming industries across the board, including AI in healthcare, finance, education, etc.

AI customer support tools
AI customer support tools


Aisera, a generative AI platform for enterprises, uses natural language processing, machine learning, and robotic process automation (RPA) to revolutionize customer service operations. It offers intelligent virtual assistants, chatbots, knowledge management, ticketing systems, and automation capabilities.

Aisera can understand and interpret customer queries, providing accurate and contextually relevant responses. Its ML capabilities also enable it to continuously learn from customer interactions, improving its accuracy and performance.

Additionally, Aisera's chatbots are designed to seamlessly integrate with popular messaging platforms and can handle various tasks, from answering FAQs to guiding customers through complex processes.



Levity is a prominent no-code AI workflow automation platform that automates and streamlines your business processes with unstructured data without the need for extensive coding expertise.

The platform offers AI model training, document processing, and intelligent decision-making capabilities. The platform's data extraction feature also automatically extracts information from various documents, such as invoices, receipts, and forms, saving time and reducing errors. is a powerful conversational AI platform that enables you to deploy intelligent virtual assistants and chatbots, fostering seamless customer interactions and optimizing operational efficiency. It offers natural language processing, sentiment analysis, intent recognition, and context-aware responses.

One of's standout features is its ability to integrate with various communication channels, such as web, mobile, messaging apps, and voice interfaces, helping you to engage with your customers across multiple touchpoints, providing seamless conversational experiences.

Sales and CRM tools

Now, prepare to elevate your sales game.

Sales and CRM AI tools
Sales and CRM AI tools

Zoho Zia

Zoho Zia is an AI-powered virtual assistant integrated into the Zoho CRM platform. Designed to streamline sales and enhance productivity, Zia offers features like voice-based conversational assistance, data analysis, and predictive insights.

It analyzes customer data, provides sales predictions, and recommends the next best actions to improve sales performance. It also assists in managing leads, automating tasks, and guiding sales activities.

With its intuitive interface, Zia enables users to interact with the CRM system through voice commands or chat-based conversations, making it convenient and efficient for sales professionals.

Want to integrate AI into your business but don't know how?

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Salesforce Einstein

Salesforce Einstein is an advanced AI technology integrated within the Salesforce CRM platform. The tool helps analyze vast amounts of data, identify patterns, and deliver personalized recommendations to improve lead generation, prioritize opportunities, and optimize sales forecasts.

Its features include predictive lead scoring, automated activity capture, intelligent opportunity insights, and AI-powered email engagement. Salesforce Einstein's historical data and real-time analysis enable you to make data-driven decisions, increase sales productivity, and deliver personalized customer experiences. provides unparalleled visibility into your teams, deals, and pipeline by automatically capturing and synchronizing data throughout your tech stack.

This revenue intelligence platform analyzes sales calls, meetings, and presentations, then captures and transcribes these interactions, providing your sales team with valuable insights and actionable recommendations.

Its AI capabilities enable it to identify trends, patterns, and best practices within sales conversations with features like call transcription, conversation analytics, deal and market intelligence, and coaching and training modules.

Marketing automation tools

Now it’s time to accomplish streamlined and effective campaigns.

Marketing automation AI tools
Marketing automation AI tools is an open-source conversational AI framework that empowers developers to build and deploy intelligent chatbots and virtual assistants. With a strong focus on flexibility and customization, provides a comprehensive set of tools and libraries for natural language understanding (NLU) and dialogue management.

It enables you to train AI models using your own data, ensuring complete control over the conversational experience. supports multi-turn conversations, contextual understanding, and integration with various messaging platforms. It also offers features like entity recognition, intent classification, and advanced dialogue flow management.


MarketMuse is an AI content planning and optimization tool that helps you optimize your content creation and marketing efforts through actionable insights and recommendations. It offers features like topic research, content optimization, competitive analysis, and content brief generation.

MarketMuse also assists in identifying content gaps, improving search engine optimization (SEO), and creating content that aligns with user intent. By leveraging its AI capabilities, you can enhance your content strategy, drive organic traffic, and improve overall content quality.


Jasper AI, an advanced copywriting tool, harnesses the power of artificial intelligence and machine learning to generate captivating and persuasive content. You can create engaging copy for blog posts, landing pages, social media, ads, marketing emails, and more, allowing you to significantly increase your content output.

The Jasper Everywhere extension also ensures Jasper is readily available across various online platforms, from your content management system to email and social media. With Jasper API, your team can also integrate the AI engine directly into your platforms. By training it on your style guide, product catalogs, and brand identity, the tool quickly adapts to your brand's tone, allowing for consistent messaging.

Image generation AI tools

It’s now turn for stunning visuals, isn’t it?

Image generation AI tools
Image generation AI tools

Adobe Firefly

Adobe Firefly is a cutting-edge AI art generator developed by Adobe. This powerful tool harnesses the capabilities of artificial intelligence to transform text into stunning visuals, including images, vectors, videos, and even 3D creations.

Using advanced deep learning algorithms, Firefly can generate highly realistic and intricate designs based on textual descriptions. It understands contextual cues and applies artistic styles to produce visually appealing and unique outputs. With Firefly, users can simply input a text prompt and witness the AI's creativity come to life.


Midjourney is an AI program and service developed by San Francisco-based research lab Midjourney, Inc. It utilizes generative AI technology to generate images based on natural language prompts, similar to OpenAI's DALL-E and Stable Diffusion. Led by David Holz, co-founder of Leap Motion, the Midjourney team entered open beta on July 12, 2022, and has already achieved profitability.

To create artwork with Midjourney, users employ Discord bot commands and can incorporate images by pasting URLs or uploading them via Discord's interface. Using the /imagine command and providing a prompt, the bot generates four images, allowing users to choose which ones they want to upscale. While currently accessible only through the official Discord server or by inviting the bot to a third-party server, Midjourney is also developing a web interface.

Shutterstock AI

​​Shutterstock AI is an innovative and ethically-built image generator offered by the renowned stock photography and media company Shutterstock. Trained on a vast and inclusive collection of licensed Shutterstock content, this AI-powered tool enables users to generate images worry-free, as they can license and use the AI-generated images safely.

Shutterstock introduces its AI image generator as part of its Creative Flow online design toolkit, marking its entry into the generative AI trend. With support for 20 different languages, customers can now easily convert text prompts into stunning visuals using this user-friendly and accessible platform.

Business process automation

And finally, business process automation, where technology takes the reins and streamlines operations like never before.

Business process automation AI tools
Business process automation AI tools


Flowable is a robust open-source workflow engine written in Java that specializes in executing business processes described in BPMN 2.0. It simplifies end-to-end business process automation by combining Case, Process, and Decision models based on industry standards.

Flowable empowers organizations to enhance efficiency and productivity, focusing on digital transformation and hyper-automation. Its features include a BPMN Engine for workflow processing, a CMMN Engine for case management, a DMN Engine for business rules, a Forms Engine for custom applications, and a web-based Modeler and Eclipse plug-in for model editing.

Want to integrate AI into your business but don't know how?

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IBM Goal Oriented Flow Assist

Goal-Oriented Flow Assist (GOFA) is a powerful natural language tool designed to generate workflows for application integration.

Its innovative three-step pipeline incorporates abstract meaning representation (AMR) for utterance parsing, a knowledge graph for candidate validation, and an AI planner for flow composition.

Leveraging AI and NLP techniques, the GOFA tool automatically converts natural language requests from business users into candidate flows.


ChatGPT is an advanced AI chatbot developed by OpenAI and introduced in November 2022. It is built upon the GPT-3.5 and GPT-4 large language models and has undergone fine-tuning using supervised and reinforcement learning techniques. As a member of the GPT family, ChatGPT leverages a generative pre-trained transformer architecture.

ChatGPT generates text that resembles human language using deep learning and transformer neural networks. It learns from a wide range of training data, progressing from general language data to specific conversational examples.

Human trainers contribute by providing conversations and ranking responses, allowing the model to improve its performance. Users can actively participate in training the chatbot by upvoting or downvoting responses and providing additional feedback to enhance future dialogues.

How to implement AI in your business

How to immerse yourself in the world of AI implementation and learn how to navigate the complexities, maximize ROI, and drive innovation in your organization?

Learn the strengths and weaknesses of AI

It is crucial to undertake a thorough assessment of the technology's capabilities and limitations in the context of the business problem at hand. The process begins by defining the problem space and identifying the data sources that will be used to train the AI models.

The data is then pre-processed and fed into the training pipeline, where the models are trained and evaluated based on various performance metrics. Once the models are deemed acceptable, they can be integrated into the business solution and tested in a real-world setting.


Research out-of-the-box solutions

Start with a comprehensive exploration of the existing AI landscape, including reviewing academic research, industry publications, and attending conferences. This helps identify state-of-the-art algorithms, frameworks, and tools relevant to the problem at hand.

Next, conduct a thorough evaluation of these solutions, considering factors such as performance, scalability, interpretability, and ethical considerations. Proof-of-concept experiments are also needed to assess the suitability of the selected solutions in the specific business context.

Finally, based on the evaluation results, choose the most promising out-of-the-box solution and further customize or merge it into your AI solution, ensuring seamless integration with existing infrastructure and workflows.

Find a technology partner for complex AI integration

A meticulous process ensures finding the right expertise and capabilities to successfully implement an AI solution:

  1. Identify potential partners through thorough market research, considering factors like their domain expertise, track record, and technical proficiencies in needed areas.
  2. Conduct detailed assessments of their technological infrastructure, data handling practices, and model deployment strategies. Review their AI frameworks, scalability, security protocols, and compliance with industry regulations.
  3. Consider collaboration compatibility and cultural alignment as well to ensure effective communication and a shared vision.

Want to integrate AI into your business but don't know how?

We're here to help.

Learn more

AI customer support tools are transforming business

In conclusion, AI customer support tools have revolutionized how you interact with your customers, bringing efficiency, personalization, and enhanced customer experiences.

From AI-powered chatbots to intelligent virtual assistants, these tools have automated support processes, reduced response times, and provided round-the-clock assistance.

Continue to embrace AI customer support tools, and you can expect to witness transformative changes in your customer service landscape, enabling you to stay competitive and deliver exceptional customer experiences in today's digital era.

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CEO and Founder of Merge

My mission is to help startups build software, experiment with new features, and bring their product vision to life.

My mission is to help startups build software, experiment with new features, and bring their product vision to life.

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